When a message appears to prompt you to insert the scanner software CD, insert the CD in the CD-ROM drive, and then click OK. If EPSON Perfection 1640 appears under Imaging Device with a an ! markĬlick ! EPSON Perfection 1640, and then click Remove and OK. To install the driver again, follow the instructions in your Startup Guide. Shut down your computer and turn off your scanner. If your scanner is turned off or not connected to your computer, you cannot reinstall the driver properly.Ĭlick ? EPSON Perfection 1640, and then click Remove and OK.Ĭlick Close to close the System Properties window. Make sure your scanner is turned on and connected to your computer. If EPSON Perfection 1640 appears under Other devices with a ? mark Screen shots of Windows 98 are used here for illustration.

Follow the instructions below to reinstall the driver.ĮPSON Perfection 1640 appearing under Other devices with a question (?) mark:ĮPSON Perfection 1640 appearing under Imaging Device with an exclamation (!) mark: If EPSON Perfection 1640 appears under Other devices with a question (?) mark or under Imaging Device with an exclamation (!) mark, the EPSON TWAIN file is not installed correctly. If your EPSON TWAIN is correctly installed, EPSON Perfection 1640 should appear under Imaging Device when you click the plus (+) sign next to Imaging Device. In the System Properties dialog box, select the Hardware tab and then click Device Manager. Right-click the My Computer icon on your desktop, and then click Properties. Turn on your scanner and then turn on the computer. Plug the interface cable into your scanner and the computer.

To correct this problem, first uninstall your scanner in the Device Manager menu following the instructions below, and then reinstall EPSON TWAIN following the instructions in your Startup Guide.įollow the steps below to check the installation. If you cancelled the plug-and play driver installation before the procedure was completed, or if you do not follow the installation instructions for EPSON TWAIN for Windows 2000, EPSON TWAIN will not be properly installed on your computer. Recovering from Scanner Software Installation Problems on Windows

Epson scanner software will not install